Legal and policy

Terms of Service

These terms explain your rights and responsibilities when using the Submora destination directory, user-controlled publishing workflows, and related software services.

Last updated:August 24, 2026

Service scope and operator

Submora is the brand and operator of this software service. Submora provides a maintained destination directory, task management, user-controlled publishing workflows, manual directory guidance, history, and result analytics. Available features and limits depend on your current plan.

We maintain the directory, but third-party sites may change forms, policies, review standards, or availability at any time. Submora is not an advertising agency, human posting service, or official partner of listed third-party platforms.

Accounts and security

You must provide accurate account information and protect your login credentials. Activity performed through your account is treated as authorized by the account owner or an approved team member.

Contact us promptly if you suspect unauthorized access. We may temporarily protect accounts affected by unusual activity or apparent abuse.

Acceptable use

You may submit only websites, products, and content that you own or are expressly authorized to promote. You must follow applicable laws and each third-party platform's rules. You may not distribute fraudulent, unlawful, infringing, misleading, or malicious content.

Spam, unsolicited mass marketing, fake or manipulated comments, ratings or reviews, impersonation, automated social-media engagement, and posting without the destination's permission are prohibited. You may not bypass quotas, security controls, CAPTCHAs, verification mechanisms, or access controls. Violations may result in workflow suspension or account termination.

Third-party platforms

Submora helps execute and record submissions, but cannot guarantee that a third-party platform will accept, publish, or retain any submission.

A completed submission does not guarantee inclusion, rankings, traffic, or backlinks. Each platform makes its own review and publishing decisions.

Purchases, subscriptions, and payment providers

Launch is a one-time purchase and does not renew. Growth and Agency Early are monthly subscriptions that renew automatically unless cancelled before the next billing date. Add-ons may be one-time quota packs or a recurring active-site allowance, as shown before checkout.

The online reseller shown at checkout (Paddle.com or Creem.io) acts as Merchant of Record and handles payments, taxes, receipts, payment support, and refunds. After cancellation, access normally continues through the paid period. Refund requests are governed by our Refund Policy.

Service changes and availability

To maintain directory quality and security, we may refresh platform data, change submission methods, pause unhealthy workflows, or remove inactive destinations.

We work to keep the service available, but do not promise uninterrupted operation. We will make reasonable efforts to communicate planned maintenance or material changes.

Content and intellectual property

You retain rights to the website details, brand information, and submission content you provide, while granting Submora the permission needed to process that information to provide the service.

Submora software, interfaces, platform configurations, documentation, and brand assets are protected by applicable intellectual-property laws.

Limitation of liability

To the extent permitted by law, Submora is not responsible for third-party platform decisions, indirect losses, or unrealized expectations regarding rankings or traffic.

Nothing in these terms limits mandatory consumer rights or liability that cannot legally be excluded.

Contact

Software and account support: [email protected]. We typically respond within 1–2 business days.

Payment, receipt, subscription, and refund help is also available through your current payment provider’s customer portal from the Billing page.

Still have questions?

Our support team can help with account, subscription, and data questions.

Contact support