Privacy Policy

We may collect account details, authentication information, subscription status, websites you manage, selected platforms, submission tasks, and task results.

To protect reliability and security, we also record necessary device, browser, access-time, error, and activity logs.

We use this information to create and maintain accounts, run submission tasks, display history, maintain platform workflows, process subscriptions, provide support, and improve reliability.

We do not sell personal information or use your website information for advertising unrelated to providing Submora.

Payments, taxes, receipts, and subscription billing are processed by the Merchant of Record shown at checkout (Paddle.com or Creem.io). Submora application servers do not store full card numbers. The payment provider processes identity, address, and billing information required for transactions under its privacy policy.

We may use hosting, database, authentication, email, monitoring, and payment providers. They may process data only as necessary to perform their services.

We use reasonable technical and organizational safeguards, including access controls, protected transmission, and necessary activity records.

We retain data for as long as needed to provide the service, meet legal obligations, or resolve disputes, then delete or anonymize it when appropriate.

You can view, update, and export data where supported, and request correction or deletion of personal information associated with your account.

Some records may need to be retained for financial, security, or legal obligations. We may verify account identity before completing a request.

We use necessary cookies or browser storage to maintain sessions, remember language preferences, and protect accounts.

When Google Analytics is enabled, Google may process usage data on our behalf, including page paths, referral source, device and browser information, and approximate location. Non-essential analytics is subject to applicable consent requirements.

Some infrastructure or providers may operate in other countries. Where data is processed internationally, we use safeguards required by applicable law.

We may update this policy as the product, laws, or service providers change. Material updates will be communicated through reasonable channels.

For privacy requests, contact [email protected].